At ClickitGolf, our hearts go out to everyone affected by the coronavirus (COVID–19) pandemic. We’re committed to doing everything we can to ensure the safety of our customers, employees and golf course partners. As a valued member of our golf community, we wanted to share some steps that we’re taking—whether you’ve already bought from us or are considering doing so—to provide you with the flexibility that you need during these uncertain times.

 

First, for eligible deals, we’re extending the expiration dates to provide you with the maximum amount of time you need to redeem your voucher. This is designed to allow for greater leeway and account for the uncertainties involved as the courses begin to open for play. Most of our current offers are valid through 9/30/2020.  Across the country, each partner course has different state and local directives in effect that govern their operations. Please check with each individual golf course directly, before arriving, as some courses may have temporary voucher redemption restrictions, payment procedures, etc. in place. Their contact information is listed on every ClickitGolf golf course deal page and voucher.  If you need to extend a specific voucher or have any questions that require immediate assistance please email Customer Support . We will try to correspond within 48 hours to provide a solution. Please understand that with so many golfers being affected worldwide, our turn around times may be longer than normal. We politely ask for your patience as we work through the influx of support calls & emails.

 

Second, you may have noticed a lot less offers on our site. Don’t worry, this shortage on golf deals is only temporary! We’re working with all of our golf courses as well as city regulators to ensure a safe and responsible golfing experience. Many golf courses have re-opened and are accepting tee times.  As you know the face of golf changed during the past few months. Most courses were closed and generated no revenue over that period. However, once the shelter in place restriction was eased/lifted, the flood gates opened and golfers flocked by the tens of thousands to play. This created a unique dilemma. For the first time in recent history…we had more golfers than tee times! This combined with single rider carts along with larger spacing between tee times gave way to a huge demand for a very small supply. As you know when this happens in economics, the demand outweighing the supply, we see a surge in cost and a race to get the supply (Remember the Toilet Paper a couple of months ago 😊)…Thus, many courses have tee times booked just as fast as they can provide them and are sold out weeks in advance. That said, there is no need to panic. We fully expect more of a sense of “normalcy” to return in the coming months. During this time we expect things will slow down a bit, the popular tee times will be easier to get & more importantly… the courses will again have a need to discount!

 

Finally, in the spirit of community & customer service, we want to give you a promo code worth $10 to use toward your next Golf Purchase. Please use coupon code COMMUNITY10 at checkout to receive your savings. This code will be good for a full year.

 

As always, if you have any questions about our exchange and refund policies or anything else, please visit our ClickitGolf FAQ page.  On behalf of the entire ClickitGolf family, I want to thank you for putting your trust in us and supporting the local golf industry. We’re committed to working through these challenging circumstances together.

 

Respectfully,

 

Jason Rhodehamel

 

 

President, ClickitGolf

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